This project identifies best practices for agencies to use when implementing automated tools—like interactive chatbots and virtual assistants—to provide legal guidance to members of the public. Among other topics, it explores the types of automated legal guidance agencies issue and the circumstances in which different types of automated legal guidance are most effective; how agencies oversee the programs providing such guidance to ensure that...
This project seeks to identify best practices regarding when and how federal agencies provide public access to adjudicative proceedings. It examines factors, including constitutional and statutory requirements, that agencies should consider when determining whether to open or close particular proceedings; logistical considerations relevant to facilitating public access to proceedings that agencies open to the public; and the form and public ...
This project identifies for agencies best practices for maintaining public access to agency guidance documents that are no longer in effect, which the project refers to as inoperative guidance documents. It addresses factors agencies should consider in deciding whether to include certain types of inoperative guidance documents on their websites; steps agencies can take to make it easier for people to find the inoperative guidance documents in...
This project identifies best practices for agencies when devising and implementing systems to assess and improve the quality of decisions in high-volume adjudicative programs.
This project explores how agencies regulate the conduct of attorneys and non-attorneys who represent parties and other interested persons in administrative proceedings.
This project considers potential technical reforms of the Congressional Review Act (CRA) that could clarify certain procedural aspects of the CRA while reducing administrative burdens on executive-branch agencies and congressional offices.
