Case Management (Current Projects)


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The Conference is studying the use and incorporation of electronic case management in agency adjudication in order to make recommendations and share best practices.  Electronic case management is a comprehensive system that enables an agency to manage its adjudications for increased efficiency and access. It encompasses not only the creation and maintenance of an electronic system in which...


The Board of Veterans’ Appeals requested that the Office of the Chairman conduct a study reviewing the laws, regulations, policy, procedures, and data relating to supplementation of the evidentiary record and workload management of Veterans Law Judge hearing cases.  The study aims to offer potential approaches to improve fairness, efficiency, and Veteran satisfaction related to the Department...