Alternative Dispute Resolution (ADR) (Current Projects)


Hide tags


Twenty-five years ago, the Administrative Conference studied the potential for use of an ombudsman (or ombuds) in federal agency programs.  Recommendation 90-2 provided guidance for the establishment and operation of federal ombuds offices.  Since that time, the number, prominence and diversity of federal ombuds offices has grown significantly.  The goals of the current project are to identify...