Administrative Dispute Resolution Act (Documents)

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The draft report for "The Ombudsman in Federal Agencies" consists of four parts.  Part 1 contains a summary of the entire report and includes a copy of the research team's suggested recommendations.

The draft report for "The Ombudsman in Federal Agencies" consists of four parts.  Part 2 contains a discussion of the background of the study, a description and analysis of the consultants' survey of federal agency ombuds offices, several case studies, and reference materials.

The draft report for "The Ombudsman in Federal Agencies" consists of four parts.  Part 3 contains a discussion and analysis of relevant legal issues.

The draft report for "The Ombudsman in Federal Agencies" consists of four parts.  Part 4 contains the research team's suggested recommendations.