Recommendation 2011-4 – Agency Use Of Video Hearings: Best Practices And Possibilities For Expansion addresses best practices for the use of video hearings by federal government agencies with high volume case loads as a means of reducing caseload backlog and conducting more efficient adjudication.
Citation: Admin. Conf. of the U.S., Recommendation 2011-4, Agency Use Of Video Hearings: Best Practices And Possibilities For Expansion, 76 Fed. Reg. 48,795 (Aug. 9, 2011).
Since the early 1990s, video teleconferencing technology (“VTC”) has been explored by various entities in the public and private sectors for its potential use in administrative hearings and other adjudicatory proceedings.[1] In the last 10 years, advances in technology and carrier services coupled with reduced personnel and increased travel costs have made the use of VTC more attractive to local, state and federal governments. ...
The Social Security Administration established the use of video hearings on a voluntary basis and estimated that video hearings would result in annual savings of $5.2 to $10.9 million. SSA has continued to rely on ACUS video hearings materials in subsequent rulemakings and pledged to “consult[] ACUS’s recommendations” as it considers future actions.
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