Social Security Administration

Social Security Administration (SSA)/Data-Driven Decision-making

The Best Practice implemented by the Appeals Council at the Social Security Administration is data-driven decisionmaking. The Office of Disability Adjudication and Review (ODAR) has the world’s largest administrative review process, and within ODAR, … View more

Social Security Administration/Compassionate Allowances Initiative

The Social Security Administration’s disability workloads have grown significantly in recent years as the baby boom generation started to reach their disability-prone years.  In fiscal year 2011 alone, we received nearly 3.3 million disability … View more

Social Security Administration/Cross-Component Teamwork Model

Our division, the Office of Electronic Policy Applications (OEPA), at the Social Security Administration, works with systems and operational components to develop and support policy-driven electronic tools that address all facets of the disability … View more

Social Security’s eCAT Tool

SSA’s Electronic Claims Analysis Tool (eCAT): A Model of Innovation The cross-component Electronic Claims Analysis Tool (eCAT) Team, considered by many to be a model of innovative collaboration, has evolved over the past five … View more

Success Stories Defined

Agency officials have submitted their success stories in response to a Model A survey requesting innovative ideas that meet the some or all of the following criteria:

-Degree of Innovation
-Cost Savings to the Government and/or the Public
-Ability to Replicate Project or Initiative at other Agencies
-Reduction of Unnecessary Duplication
-Customer Service
-Streamlining or Enhancing Public Participation in the Regulatory Process

These submissions will also be submitted to our esteemed judges for the Annual Walter Gellhorn Innovation Award.

Submit a Success Story Today