Department of Homeland Security

Department of Homeland Security, Customs & Border Protection (CBP)/Forms Automation

Dr. Raymond Marbury and Steve Beckner at U.S. Customs & Border Protection’s (CBP) Forms & Records Branch spearheaded an exciting initiative over the past year with our law enforcement training facilities at the Advanced … View more

Department of Homeland Security/IdeaFactory

IdeaFactory is a Web-based tool that empowers all Transportation Security Administration employees to: submit ideas, provide comments on how to improve new concepts, and rate ideas that should be recommended for implementation It uses … View more

Department of Homeland Security/Efficiency Review

In March 2009, Department of Homeland Security Secretary Janet Napolitano launched the Efficiency Review, a Department-wide initiative to reduce costs, streamline processes, increase accountability and transparency, and provide enhanced customer service by improving the … View more

TSA’s IdeaFactory: The next generation suggestion box for the front line

IdeaFactory is a Web-based tool that empowers all TSA employees to: submit ideas, provide comments on how to improve new concepts, and rate ideas that should be recommended for implementation It uses social media … View more

Success Stories Defined

Agency officials have submitted their success stories in response to a Model A survey requesting innovative ideas that meet the some or all of the following criteria:

-Degree of Innovation
-Cost Savings to the Government and/or the Public
-Ability to Replicate Project or Initiative at other Agencies
-Reduction of Unnecessary Duplication
-Transparency
-Efficiency
-Customer Service
-Streamlining or Enhancing Public Participation in the Regulatory Process

These submissions will also be submitted to our esteemed judges for the Annual Walter Gellhorn Innovation Award.

Submit a Success Story Today