Saved appropriated funds, or reduced cost to the public

Department of Veterans Affairs/Project Management Accountability System

The Department of Veterans Affairs oversees the most comprehensive Veterans’ assistance programs in the world. Services are managed by VA’s three administrations: Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), and the National Cemetery … View more

Postal Regulatory Commission/Online Publication of Public Inquiry Logs

The Postal Regulatory Commission receives hundreds of rate and service inquiries each year (informal complaints about postal service), along with thousands of other comments and questions from the public. The Commission is also contacted … View more

Postal Regulatory Commission/Monthly Agency Public Meetings

The Postal Regulatory Commission holds monthly public meetings to discuss the agency’s activities and current responsibilities. Members of the public and other stakeholders are invited to attend. In addition, the audio of the meetings … View more

National Labor Relations Board/Enterprise Case Management System

The National Labor Relations Board (NLRB) has developed and implemented an innovative enterprise case management system for managing and tracking case activity and documents throughout the life of a case. The NLRB enforces the … View more

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Success Stories Defined

Agency officials have submitted their success stories in response to a Model A survey requesting innovative ideas that meet the some or all of the following criteria:

-Degree of Innovation
-Cost Savings to the Government and/or the Public
-Ability to Replicate Project or Initiative at other Agencies
-Reduction of Unnecessary Duplication
-Transparency
-Efficiency
-Customer Service
-Streamlining or Enhancing Public Participation in the Regulatory Process

These submissions will also be submitted to our esteemed judges for the Annual Walter Gellhorn Innovation Award.

Submit a Success Story Today