Enhanced customer service
Department of Veterans Affairs/Rulemaking Procedure Guide
The Office of Regulation Policy and Management (02REG) at the Department of Veterans Affairs provides centralized management and control for the formulation and coordination of all regulations at the Department of Veterans Affairs (VA). … View more
National Labor Relations Board/Enterprise Case Management System
The National Labor Relations Board (NLRB) has developed and implemented an innovative enterprise case management system for managing and tracking case activity and documents throughout the life of a case. The NLRB enforces the … View more
National Archives/National Declassification Center
The National Declassification Center (NDC) at the National Archives and Records Administration was directed by the President to streamline the declassification of approximately 400 million pages of accessioned Federal records. In addition, the NDC … View more
Census Bureau/Federal Statistical Agency Partnership with C-SPAN
For more than a year, C-SPAN has aired “America by the Numbers,” a weekly hour-long segment on Washington Journal. The U.S. Census Bureau partnered with C-SPAN to create this program highlighting key statistics from … View more
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